Name and contact of the person responsible in accordance with Article 4 paragraph 7 DSGVO
Company: livewelt GmbH & Co KG
Berliner Strasse 133
Phone: 05241 21090-0
Fax: 05241 21090-29
Data protection officer
livewelt GmbH & Co KG
Berliner Strasse 133
Security and protection of your personal data
We consider it our primary responsibility to maintain the confidentiality of the personal data you provide and to protect it from unauthorized access, and therefore we apply the utmost care and state-of-the-art security standards to ensure maximum protection of your personal data.
As a company under private law, we are subject to the provisions of the European Data Protection Regulation (DSGVO) and the regulations of the Federal Data Protection Act (BDSG) We have taken technical and organisational measures to ensure that the regulations on data protection are observed both by us and by our external service providers.
The law requires that personal data be processed in a lawful manner, in good faith and in a way that is comprehensible to the data subject ("lawfulness, fairness, transparency") To ensure this, we would like to inform you about the individual legal definitions that are also used in this privacy statement:
- Personal data
"personal data" shall mean any information relating to an identified or identifiable natural person (hereinafter referred to as "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an on-line identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person
"Processing" means any operation or set of operations, whether or not by automatic means, performed upon personal data, such as collection, recording, organisation, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
- Restriction of processing
"'restriction of processing' means the marking of stored personal data with the aim of limiting their processing in the future
"profiling' means any automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular with a view to analysing or predicting aspects relating to the performance of work, economic situation, health, personal preferences, interests, reliability, conduct, location or movement of that natural person
"pseudonymisation" means the processing of personal data in such a way that the personal data cannot be attributed to a specific data subject without the use of additional information, provided that this additional information is kept separately and is subject to technical and organisational measures which ensure that the personal data cannot be attributed to an identified or identifiable natural person
- File system
"'filing system' means any structured collection of personal data accessible according to specific criteria, whether centralised, decentralised or organised on a functional or geographical basis
"controller' shall mean a natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or national law, provision may be made for the controller or for the specific criteria for his or her designation in accordance with Union or national law
- Order Processor
"processor" means any natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller
"recipient' shall mean any natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party; however, public authorities which may receive personal data in the context of a specific investigation, in accordance with Union or national law, shall not be considered as recipients; the processing of such data by those authorities shall be carried out in accordance with the applicable data protection legislation, in accordance with the purposes of the processing
- Third party
"'third party' means any natural or legal person, public authority, agency or any other body, other than the data subject, the controller, the processor and the persons who, under the direct authority of the controller or the processor, are authorized to process personal data
The data subject's 'consent' shall mean any freely given specific, informed and unequivocal expression of his or her wishes in the form of a declaration or other unequivocal affirmative act by which the data subject signifies his or her agreement to the processing of personal data relating to him or her.
Lawfulness of the processing
The processing of personal data is lawful only if there is a legal basis for the processing, which, according to Article 6(1)
lit. a - f DSGVO in particular:
- The data subject has given his/her consent to the processing of personal data relating to him/her for one or more specified purposes;
- the processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
- the processing is necessary for compliance with a legal obligation to which the controller is subject
- processing is necessary in order to protect the vital interests of the data subject or of another natural person
- the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller
- the processing is necessary in order to protect the legitimate interests of the controller or of a third party except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require the protection of personal data, in particular where the data subject is a child
Information on the collection of personal data
(1) In the following we inform about the collection of personal data when using our website. Personal data are e.g. B. Name, address, e-mail addresses, user behaviour.
(2) If you contact us by e-mail or via a contact form, the data you provide (your e-mail address, your name and telephone number if applicable) will be stored by us in order to answer your questions. We delete the data collected in this context after storage is no longer necessary, or processing is restricted if there are legal storage obligations.
Collection of personal data when visiting our website
If you are merely using the website for information purposes, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser sends to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website and to ensure its stability and security (legal basis is Art. 6 para. 1 sentence 1 lit. f DSGVO):
- IP address
- Date and time of the request
- Time zone difference to Greenwich Mean Time (GMT)
- Content of the request (concrete page)
- Access status/HTTP status code
- Amount of data transmitted in each case
- Website from which the request comes
- Operating system and its interface
- Language and version of the browser software.
(1) in addition to the data mentioned above, cookies are stored on your computer when you use our website. cookies are small text files that are stored on your hard drive assigned to the browser you are using and through which certain information flows to the location that sets the cookie. cookies cannot execute programs or transfer viruses to your computer. they serve to make the website as a whole more user-friendly and effective.
(2) This website uses the following types of cookies, the scope and function of which are explained below:
- Transient cookies (see a.)
- Persistent cookies (see b.).
- transient cookies are automatically deleted when you close the browser. these include in particular session cookies. these store a so-called session-id, with which various requests from your browser can be assigned to the shared session. this allows your computer to be recognized when you return to our website. the session cookies are deleted when you log out or close the browser.
- Persistent cookies are automatically deleted after a preset period of time, which may vary depending on the cookie, and you can delete the cookies at any time in the security settings of your browser.
- You can configure your browser settings according to your wishes and
B. refuse to accept third party cookies or all cookies. So-called "third party cookies" are cookies set by a third party, therefore not by the actual website on which you are currently located. Please note that by disabling cookies you may not be able to use all the features of this website.
Further functions and offers of our website
(1) In addition to the purely informational use of our website, we offer various services which you can use if you are interested, usually by providing additional personal data which we use to provide the respective service and to which the aforementioned data processing principles apply.
(2) In some cases, we use external service providers to process your data; these have been carefully selected and commissioned by us, are bound by our instructions and are regularly checked.
(3) Furthermore, we may pass on your personal data to third parties if we offer participation in promotions, competitions, conclusion of contracts or similar services together with partners. You will receive more detailed information on this when you provide your personal data or in the description of the offer below.
(4) Insofar as our service providers or partners have their registered office in a state outside the European Economic Area (EEA), we will inform you of the consequences of this circumstance in the description of the offer.
Our offer is basically aimed at adults. persons under 18 years of age should not transmit any personal data to us without the consent of their parents or legal guardians.
Rights of the data subject
(1) Revocation of consent
If the processing of personal data is based on a granted consent, you have the right to revoke the consent at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
You can contact us at any time to exercise your right of revocation.
(2)Right to confirmation
You have the right to request confirmation from the data controller as to whether we are processing personal data concerning you, which you may request at any time by contacting us at the contact details given above.
(3) Right of access
If personal data is processed, you can request information about this personal data and about the following information at any time:
- the processing purposes;
- the categories of personal data processed;
- the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular to recipients in third countries or international organisations;
- if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration;
- the existence of a right of rectification or erasure of personal data relating to you or of a right to have the processing limited by the controller or to object to such processing
- the existence of a right of appeal to a supervisory authority
- if the personal data are not collected from the data subject, all available information on the origin of the data;
- the existence of automated decision-making, including profiling, in accordance with Article 22(1) and (4) DPA and, at least in these cases, meaningful information on the logic involved and the scope and intended consequences of such processing for the data subject.
If personal data is transferred to a third country or to an international organisation, you have the right to be informed of the appropriate guarantees in accordance with Article 46 of the DPA in connection with the transfer. We will provide a copy of the personal data that is the subject of the processing. We may charge a reasonable fee based on the administrative costs for any further copies that you request. If you make the request electronically, the information must be provided in a standard electronic format, unless the request states otherwise. The right to receive a copy in accordance with paragraph 3 must not prejudice the rights and freedoms of other persons.
(4) Right of rectification
You have the right to ask us to rectify any inaccurate personal data concerning you without delay and, taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data, including by means of a supplementary declaration.
(5) Right of cancellation ("right to be forgotten")
You have the right to request the controller to delete personal data relating to you immediately and we are obliged to delete personal data immediately if any of the following reasons apply:
- The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
- The data subject withdraws the consent on which the processing was based pursuant to Article 6(1)(a) or Article 9(2)(a) of the DPA and there is no other legal basis for the processing.
- The data subject lodges an objection to the processing pursuant to Article 21(1) DPA and there are no overriding legitimate reasons for the processing, or the data subject lodges an objection to the processing pursuant to Article 21(2) DPA.
- The personal data were processed unlawfully.
- The deletion of personal data is necessary to comply with a legal obligation under Union law or the law of the Member States to which the controller is subject.
- The personal data were collected in relation to information society services offered in accordance with Article 8(1) of the DSGVO.
Where the controller has made the personal data public and is obliged to delete them in accordance with paragraph 1, the controller shall take reasonable measures, including technical measures, taking into account the available technology and the implementation costs, to inform data controllers who process the personal data that a data subject has requested them to delete all links to those personal data or copies or replications thereof.
The right of cancellation ("right to be forgotten") does not exist insofar as the processing is necessary:
- on the exercise of the right to freedom of expression and information;
- to comply with a legal obligation imposed on the controller under Union or national law to which the controller is subject or to carry out a task carried out in the public interest or in the exercise of official authority vested in the controller;
- for reasons of public interest in the field of public health in accordance with Article 9(2)(h) and (i) and Article 9(3) of the DSGVO
- for archiving, scientific or historical research purposes in the public interest or for statistical purposes pursuant to Article 89 paragraph 1 of the DSGVO, in so far as the law referred to in paragraph 1 is likely to render impossible or seriously prejudice the attainment of the objectives of such processing, or
- to assert, exercise or defend legal claims.
(6) Right to restrict processing
You have the right to ask us to limit the processing of your personal data if one of the following conditions is met:
- the accuracy of the personal data is contested by the data subject, for a period of time which allows the controller to verify the accuracy of the personal data,
- the processing is unlawful and the data subject refuses the deletion of the personal data and instead requests the restriction of the use of the personal data;
- the controller no longer needs the personal data for the purposes of the processing, but the data subject needs them for the purpose of asserting, exercising or defending legal claims, or
- the data subject has lodged an objection to the processing pursuant to Article 21 (1) DPA, as long as it is not yet clear whether the legitimate reasons of the controller outweigh those of the data subject.
Where processing has been restricted in accordance with the above conditions, such personal data, apart from being stored, shall be processed only with the consent of the data subject or for the purpose of pursuing, exercising or defending legal claims or protecting the rights of another natural or legal person or on grounds of an important public interest of the Union or a Member State.
In order to exercise the right to limit processing, the data subject may at any time contact us at the contact details given above.
(7) Right to data portability
You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format and you have the right to transfer such data to another responsible party without interference from the responsible party to whom the personal data has been provided, provided that:
- the processing is based on a consent pursuant to Article 6(1)(a) or Article 9(2)(a) or on a contract pursuant to Article 6(1)(b) DSGVO, and
- the processing is carried out using automated procedures.
When exercising the right to data transferability referred to in paragraph 1, you shall have the right to obtain that personal data be transferred directly from one controller to another controller, in so far as this is technically feasible. Exercising the right to data transferability shall be without prejudice to the right to erasure ("right to be forgotten"). This right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
(8) Right of objection
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you carried out pursuant to Article 6(1)(e) or (f) of the DPA, including profiling based on these provisions; the controller shall cease processing personal data unless he can demonstrate compelling legitimate reasons for processing which override the interests, rights and freedoms of the data subject, or the processing is carried out in order to pursue, exercise or defend legal claims.
Where personal data are processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data relating to you for the purpose of such marketing, including profiling, insofar as it is linked to such direct marketing. If you object to processing for the purpose of direct marketing, the personal data will no longer be processed for that purpose.
In the context of the use of information society services, you may exercise your right of objection by means of automated procedures using technical specifications, without prejudice to Directive 2002/58/EC.
You have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out for the purposes of scientific or historical research or for statistical purposes, as referred to in Article 89(1), except where such processing is necessary for the performance of a task carried out in the public interest.
You can exercise the right of objection at any time by contacting the person responsible for the matter.
(9) Automated case-by-case decisions including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects vis-à-vis you or significantly affects you in a similar way, except where the decision
- is necessary for the conclusion or performance of a contract between the data subject and the controller
- is authorised by Union or national legislation to which the controller is subject and that legislation provides for adequate measures to safeguard the rights and freedoms and legitimate interests of the data subject, or
- with the express consent of the data subject.
The controller shall take appropriate measures to safeguard the rights and freedoms and legitimate interests of the data subject, including at least the right to obtain the intervention of the controller, to put forward his point of view and to appeal against the decision.
The data subject may exercise this right at any time by contacting the person in charge.
(10) Right of appeal to a supervisory authority
They shall also have, without prejudice to any other administrative or judicial remedy, the right to complain to a supervisory authority, in particular in the Member State of their residence, place of employment or place of the alleged infringement, if the data subject considers that the processing of personal data relating to him or her is in breach of this Regulation.
(11) Right to an effective judicial remedy
Without prejudice to any available administrative or extrajudicial remedy, including the right to appeal to a supervisory authority in accordance with Article 77DSGVO the right to an effective judicial remedy if it considers that its rights under this Regulation have been infringed as a result of the processing of its personal data contrary to this Regulation.
Use of Google Analytics
(1) This website uses Google Analytics, a web analysis service provided by Google Inc ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address is first shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports about website activities and to provide further information about your use of the website.
(2) The IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google.
(4) This website uses Google Analytics with the extension "_anonymizeIp()". This means that IP addresses are processed in a shortened form, so that a personal reference can be excluded. If the data collected about you contains a personal reference, this is immediately excluded and the personal data is immediately deleted.
(5) We use Google Analytics to analyse and regularly improve the use of our website. The statistics obtained enable us to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 Abs. 1 p. 1 lit. f DSGVO.
http://www.google.com/analytics/terms/de.html, data protection overview: http://www.google.com/intl/de/analytics/learn/privacy.html, and the data protection declaration: http://www.google.de/intl/de/policies/privacy.
(7) This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under "My data", "personal data".
Integration of Google Maps
(1) On this website we use the Google Maps service, which allows us to display interactive maps directly on the website and enables you to use the map function conveniently.
(2) by visiting the website, google receives the information that you have called up the corresponding subpage of our website. in addition, the data mentioned under § 3 of this declaration is transmitted. this is done regardless of whether google provides a user account through which you are logged in or whether no user account exists. if you are logged in at google, your data is directly assigned to your account. if you do not wish to be assigned with your profile at google, you must log out before activating the button. google stores your data as user profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. such an evaluation is carried out in particular (even for non-logged-in users) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. you have the right to object to the creation of this user profile
(3) Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the provider's data protection declarations, where you will also find further information on your rights in this regard and setting options for protecting your privacy: http://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.